Please read before contacting us
ATTENTION: Please read our FAQ carefully before contacting us. If you can't find the answer to your question, please send us an e-mail to ADRESE MAIL or call us on +1 5
Frequently asked questions
How can I be sure that your products are of the highest quality?
How can I be sure that your products are of the highest quality?
We're obsessed with quality, and every one of our products undergoes stringent checks to ensure they meet the highest standards.What's more, we offer a 100% satisfaction guarantee.If you're not completely satisfied, we'll refund your purchase.
What are the costs and delivery times?
What are the costs and delivery times?
We understand the importance of fast, affordable delivery.Our shipping costs are transparent, and for many of our products, shipping is free.Shipping times are 24 to 48 hours, and delivery times are 4 to 7 business days.
What happens if the product doesn't meet my expectations?
What happens if the product doesn't meet my expectations?
Your satisfaction is our top priority.If the product does not meet your expectations, contact us within 30 days of purchase and we will arrange a prompt return and refund.No questions asked.
Is it safe to pay on your site?
Is it safe to pay on your site?
Your security is our mission.Find out how we protect your information with the latest encryption technologies.Secure payment for worry-free shopping.
How can I track my order?
How can I track my order?
As soon as your order is shipped, you'll receive a tracking number for real-time follow-up.
What payment methods do we accept?
What payment methods do we accept?
You can place an order on our website using the following secure payment methods: credit card. Your transactions and payment data are processed via secure encryption in compliance with strict banking standards.
And the returns?
And the returns?
30-day money-back guaranteeThe size doesn't fit or you want to return the item for any reason?contact us within 30 days of receiving your item to arrange a return or exchange.
How can I get in touch with you?
How can I get in touch with you?
Our customer service team will be happy to answer any questions you may have concerning a current order, a credit note or any other practical information. We invite you to contact us by e-mail: IONOS or directly by telephone: +1 NUM
Contact usYou can contact us:From 9 a.m. to 6 p.m., Monday to Friday.Phone: +1 5 E-mail: IONOS